Generally speaking it's best to have a decent router for VoIP with strong QoS features. The lower your ping and jitter, the better. Same with ping, which represents lag or delay. The bigger the difference, the bigger the problem. Jitter is the difference between each successive ping. Although WINMTR doesn't provide a jitter value, you can get an idea of what yours is by subtracting maximum ping from your average.
When using WinMTR, look at your average ping and then maximum ping. If you're on a Macintosh, maybe this helps. When using WINMTR, look at the very last line or hop when checking your pings. company, based in California.įreephoneline.ca (servers are in Ontario, I think, possibly around Waterloo, but I'm not positive), voip.ms (wide range of server locations: ), (Montreal), (Vancouver and Seattle), and (New York). Whether they will offer something more local for Canadian customers in the future.Ģ08.83.244.94 is one Ooma SIP server that seems to be on the west coast of the U.S. Looked into where that location on the East Coast is. They also a SIP server location on the U.S. Their SIP servers are located in California. Ooma is selling a proprietary device and a single service (Ooma's). You want relatively consistent pings without a lot of variation. So, if you're getting really high pings and jitter, I would avoid the service you're testing. You'll begin to encounter crosstalk, even if an untrained ear doesn't notice. My pings to VoIP sip servers (FPL, Anveo, voip.ms and to ), are well below 50.Īnything over 200ms is unacceptable. I also see low latency to voip.ms closest sip servers to me as well. People should be testing their pings and jitter (you want little to no variation between pings) to the specific VoIP providers' SIP servers they plan on using before purchasing anything. Freephoneline server status information can be found at. And before Dec, 23rd, they had a service disruption on the morning October 8th, 2015, and the problem was resolved by 8 a.m EST. Afterwards they had a voicemail notification issue that was fixed on Dec. They had a very brief outage on the morning of Dec. Voice calling may be intermittently disrupted please do not submit a support ticket during these times." During part of March 28th, 2017 voicemail notifications were down.
#RTN66R UNREPLIED PARTS UPGRADE#
"We will be performing an extensive upgrade to our backend voice calling system on March 28 from 12:00AM-06:00AM EST. EST.īefore that there was an outage on Tuesday, Janubetween 12:30 p.m. No residential SIP service has 100% uptime.įPL's last outage was from 10:20 a.m. Shayne85 wrote:and reliable (aka never down) VoIP.ms uses Fibernetics (Freephoneline and Fongo's parent company) as one of their (many) carriers.įWIW, Pianoguy is probably the biggest VoIP guru on RFD. I use Anveo Direct Tier 1 Prime routes for international calls. International calling to specific numbers is another matter (due to the carriers being used to route the call to the destination). I don't notice any difference between any of these service providers with respect to call quality for local calling, but I tend to know what I'm doing. The G.711u audio codec is the equivalent of POTS (plain old telephone service). Freephoneline, VoIP.ms, Anveo Direct, Callcentric, and Hangouts/GV all sound the same (or better, given I had static over a Bell POTS landline whenever it rained) as a landline to me under ideal conditions for local calls when G.711u is being used, and I do use all of these services. Voice quality with any VoIP service is dependent upon jitter (variation between each successive ping, which affects how choppy calls sound), pings (latency), audio codec, and the carrier(s) being used to route the call. Otherwise, I would not be using it, and I use it daily. So do I, which I've been using for over 8 years, and the call quality is the same or better than my old Bell POTS (plain old telephone service) landline, which produced static whenever it rained, for local calls. I have a Freephoneline.ca SIP, call quality is crap
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